introuction to coustomer serivce

In this unit I will be ratiocination out the basics of node service. In this assignment I will be look at the type of customers that stag at Argos. I will learn that different types of customer will maintain different needs and expectations. Employees or workers be the first to gather the products. The second group is the independent private customers who be broken into private individuals and small businesses they are go in customers from the high street. The workers are muckle such a line managers in other word Employees are good deal such as line managers, colleagues, cleaners, security cashiers, stock assimilate got and warehouse ply. These employees are the first in line to determine the products and services, they are keen to see the business success and Argos has a duty to keep their employees in high spirits as they are part of the reason the company makes a profit. Argos ply work efficiency and effectively and will pass on information on products a nd services to friends and family. Argos as they will be given discount on products and incentives to be the first to lead astray new products. Private individuals are people who walk in from the high street and wish to purchase goods and services from Argos. These types of consumers are as follows; students, parents and families, couples, teenagers.

Sport people, disabled, elderly, pregnant women, professionals etc. Private customers Students- may go to Argos to buy a CD player as Argos offers economic value for money on their products and you are just about 100 % attempt to exact the product tha t you ask for. Argos alike offer a14 sider! eal day money back or exchange guarantee as long as you have receipt. This may be winning to students who are repeatedly changing their minds and do not have a large expenditure. Families- these consumers may go to Argos to purchase furniture from the wide choice. These types of consumers are as follows: students parents & families couples, teenagers, sports people, disabled, elderly,...If you want to get a full essay, order it on our website: OrderCustomPaper.com

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